Privacy policy

Privacy Policy

This Privacy Policy explains how WTF Lamp (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website, interact with our services, or make a purchase. By accessing our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We collect personal information that can identify you or be linked to you.

We may collect the following categories of data:

Contact information (name, address, phone number, email)
Payment and transaction details
Account information (login details, preferences)
Order and shopping activity (items viewed, added to cart, purchased, returned)
Communications you send to us
Device and technical data (IP address, browser type, device identifiers)
Usage data (how you navigate and interact with our website)

2. How We Collect Personal Information

We collect information from:

You directly, when you create an account, place an order, or contact us
Your device, through cookies and similar technologies
Service providers, such as payment processors and logistics partners
Business partners or third parties, where permitted by law

3. How We Use Personal Information

We use your information to:

Provide and operate our Services

Including processing payments, fulfilling orders, managing your account, and improving your shopping experience.

Personalize your experience

Such as remembering preferences and recommending products.

Communicate with you

Including customer support and service‑related notifications.

Marketing and advertising

We may send promotional messages or show relevant ads based on your activity.

Security and fraud prevention

To protect our Services and users.

Legal compliance

To respond to lawful requests or enforce our policies.

4. How We Share Personal Information

We may share your information with:

Service providers (e.g., payment processors, IT providers, shipping partners)
Business and marketing partners, where legally permitted
Shopify, which hosts our store and processes data to operate the platform
Affiliates within our corporate group
Authorities, when required by law
Parties involved in business transactions, such as mergers or acquisitions

5. Relationship With Shopify

Our store is hosted by Shopify. Shopify processes certain personal information to operate and improve the platform.

To learn more about Shopify’s privacy practices, visit the Shopify Consumer Privacy Policy.

6. Third‑Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

7. Data Security & Retention

We use appropriate security measures, but no system is completely secure.

We retain personal information only as long as necessary for business, legal, or operational purposes.

8. Your Rights

Depending on your location, you may have rights such as:

Access to your data
Correction of inaccurate data
Deletion of your data
Data portability
Opt‑out of targeted advertising
Restriction or objection to processing
Withdrawal of consent

You may exercise these rights by contacting us.

9. International Data Transfers

We may transfer your data outside your country. When required, we use approved legal mechanisms such as Standard Contractual Clauses.

10. Contact Us

If you have questions or wish to exercise your rights, contact us at:

Email: support@wtflamp.com

Address: Reckholderenstrasse 56, 8154 Oberglatt, Switzerland